INTRO TO SOPs.
For some reason, a lot of OFM agency owners do not seem to understand the importance and power of having plug-&-play SOPs not just for themselves, but for their VAs/employees.
It’s about SYSTEMIZATION. Keeping everything ORGANIZED and STREAMLINED.
For those who really don’t know, SOPs stand for Standard Operating Procedure. Sort of a formal schedule. A set of pre-set actions that must be done by book.
Having a solid SOP set can save you HOURS on HOURS of explaining stupid generic questions by your VAs/employees. They’re something that they can easily refer back to if they are unclear of what to do. This will help ESPECIALLY because VAs/employees tend to have less IQ points than us. Make it step by step and they can simply follow it to a tee.
In this category, I will share with you my own personal SOPs for my agency – or at least the latest version that I can share. Feel free to use it for your own VAs and operations.